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Payroll Manager



Accounting & Finance
United States · Remote
Posted on Saturday, February 17, 2024

Who we are

Transcarent is the One Place for health and care. We cut through the complexity, making it easy for people to access high-quality, affordable care. With a personalized app tailored for each Member, an on-demand care team, and a connected ecosystem of high-quality, in-person care and virtual point solutions, Transcarent eliminates the guesswork to confidently guide Members to the right level of care. We take accountability for results – offering at-risk pricing models and transparent impact reporting to align incentives towards measurably better experience, better health, and lower costs. At Transcarent, you will be part of a world-class team, supported by top tier investors like 7wireVentures and General Catalyst, and founded by a mission-driven team committed to transforming the health and care experience for all. We closed on our Series C funding in January 2022, raising our total funding to $298 million and enabling us to respond to the demand for our offering.

Transcarent is committed to growing and empowering a diverse and inclusive community within our company. We believe that a team with diverse lived experiences, working together will strengthen our organization, and our ability to deliver "not just better but different" experiences for our members.

We are looking for teammates to join us in building our company, culture, and Member experience who:

  • Put people first, and make decisions with the Member’s best interests in mind
  • Are active learners, constantly looking to improve and grow
  • Are driven by our mission to measurably improve health and care each day
  • Bring the energy needed to transform health and care, and move and adapt rapidly
  • Are laser focused on delivering results for Members, and proactively problem solving to get there

About this role

Our Team is growing and seeking an energetic self-starter who shares our passion for providing excellent customer service. Our Payroll Manager is responsible for processing all aspects of payroll and for providing support to various audits and projects. The ideal candidate has outstanding organizational skills and excels in a customer-focused, fast-paced environment.

What you’ll do

  • Perform the day-to-day payroll function ensuring timely and accurate payroll processing
  • Process multi-state payroll runs on a semi-monthly and bi-weekly basis using both ADP Workforce Now and Paycom
  • Lead payroll system migration to build standard, scalable, and automated payroll processes
  • Identify and drive process improvement initiatives and system integrations
  • Provide standard and ad-hoc payroll reports as needed by various internal departments such as Finance, Accounting, Legal, Benefits, and People Operations
  • Manage compliance related matters such as multi-jurisdiction tax withholdings, reviewing timesheets for non-exempt employees, garnishments, annual audits, balancing and reconciling pay data etc.
  • Research and resolve tax notices from federal, state, and local tax agencies
  • Provide exemplary support with a focus to deliver on the needs of our employees by resolving issues and responding to inquiries in an effective and timely manner
  • Create and/or maintain payroll documentation as it relates to processing, operational procedures, compliance, and other payroll-related matters
  • Perform data reconciliations and audits to ensure data integrity across multiple disparate systems (e.g. NetSuite, payroll)
  • Support month-end close by preparing payroll-related journal entries and reconciliations

What we’re looking for

  • Experience working at a startup company is required
  • Bachelor’s degree in Business, Finance, and/or Accounting or equivalent professional experience
  • Minimum of 7 years of relevant and progressive payroll experience
  • FPC or CPP preferred but not required
  • Experience with ADP Workforce Now required
  • Experience with Paycom a plus
  • Basic understanding of accounting, taxation, and finance concepts as it relates to payroll
  • Proficiency in utilizing various software applications (e.g. Microsoft Office and Microsoft Excel)
  • Exceptional organizational skills, communication, and ability to think outside the box
  • Ability to work independently and collaboratively with team members and other stakeholders
  • Self-motivation and goal orientation with a drive to deliver results in a rapid growth environment
  • Strong attention to detail, with the ability to multi-task, work well under pressure and meet deadlines
As a remote position, the salary range for this role is:
$100,000$120,000 USD

Total Rewards

Individual compensation packages are based on a few different factors unique to each candidate, including primary work location and an evaluation of a candidate’s skills, experience, market demands, and internal equity.

Salary is just one component of Transcarent's total package. All regular employees are also eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock options.

Our benefits and perks programs include, but are not limited to:

  • Competitive medical, dental, and vision coverage
  • Competitive 401(k) Plan with a generous company match
  • Flexible Time Off/Paid Time Off, 12 paid holidays
  • Protection Plans including Life Insurance, Disability Insurance, and Supplemental Insurance
  • Mental Health and Wellness benefits


You must be authorized to work in the United States. Depending on the position we may have a preference to a specific location, but are generally open to remote work anywhere in the US.

Transcarent is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you are a person with a disability and require assistance during the application process, please don’t hesitate to reach out!

Research shows that candidates from underrepresented backgrounds often don’t apply unless they meet 100% of the job criteria. While we have worked to consolidate the minimum qualifications for each role, we aren’t looking for someone who checks each box on a page; we’re looking for active learners and people who care about disrupting the current health and care with their unique experiences.