Sr. Director, Software Engineering
Software Engineering
United States
The Role:
We are hiring a Sr. Director of Software Engineering to lead the evolution of the NEXiA core platform — the software foundation that powers every pharmacy automation system we deploy. In this role, you will guide the modernization of a mission-critical .NET/VB6 platform into a more modular, cloud-ready, API-first architecture while ensuring continued reliability for the customers who depend on us every day.
You will lead a talented engineering organization through a transformation that is already underway, balancing near-term delivery with long-term platform strategy. This role requires a leader who can bring teams along with clarity, empathy, and conviction; make thoughtful architectural and process decisions; and help move the organization from legacy ways of working toward a more scalable, modern engineering model.
What you’ll do:
- Platform Ownership & Modernization
- Own the technical strategy and execution for the NEXiA core platform (Fulfillment + Retail), including development, release cadence, and quality
- Drive incremental modernization by decomposing the monolith into modules without disrupting production customers
- Converge the forked Fulfillment and Retail codebases into one configurable platform that serves both markets
- Establish automated quality gates, regression suites, and CI/CD pipelines that transform release cadence from "event" to "routine"
- Own the technical roadmap for NEXiA on-prem releases (17.x, 12.x) while building the bridge to cloud-native architecture
- Agentic AI & Intelligent Platform
- Define and execute the strategy for embedding AI-enabled capabilities into the NEXiA platform, including predictive maintenance, self-healing systems, and workflow optimization
- Partner with Data/ML teams to instrument the NEXiA fleet, including SmartDispenser, SmartPod, 4L canisters, RFID totes, and scales, to support telemetry, predictive uptime, and intelligent automation
- Evaluate and integrate AI/ML capabilities that reduce cost-to-serve, improve self-service capabilities, and support data-driven business value creation
- Support the use of operational data to inform intelligent automation, product capabilities, and long-term platform value
- Transformation Leadership
- Lead 40–60+ engineers (direct + matrixed) through a multi-year platform transformation while maintaining delivery commitments to existing customers
- Lead engineering teams through organizational and technical transformation by supporting skill development, establishing clear expectations, and reinforcing modern engineering practices
- Restructure teams from technology-aligned silos to product-aligned squads that own modules end-to-end by value stream
- Establish dedicated support structures to maintain operational continuity and protect current customer commitments while product-aligned teams advance modernization priorities
- Establish engineering metrics (deployment frequency, change-failure rate, % logic under test, % features shared across markets) and hold teams accountable
- Strategic Prioritization & Decision-Making
- Prioritize, sunset, or discontinue features and initiatives that do not align with platform strategy, business priorities, or long-term scalability
- Evaluate customer-specific commitments against platform standardization goals to support scalable product development and reduce unnecessary customization
- Communicate delivery risks, prioritization tradeoffs, and resource constraints early to support informed decision-making and sustainable execution
- Make organizational and talent decisions that align team capabilities, roles, and operating models with transformation objectives
- Cross-Functional Partnership
- Partner with Product to ensure engineering investment maps to customer value, ARR growth, and margin improvement
- Collaborate with Cloud, Data Platform, and Hardware teams on shared dependencies (PMSS Connect, N.io, STA, fleet telemetry)
- Work with Customer Success and Field Engineering to reduce cost-to-serve through self-service tooling, remote management, and modular APIs
Who you are:
- 5+ years in senior engineering leadership (Director or above) managing 40+ engineers
- 12+ years in software engineering, with proven experience modernizing legacy platforms: .NET, VB6, or equivalent monolithic architectures — strangler-fig, domain-driven design, API-first decomposition
- Demonstrated experience leading engineering teams through technical and organizational transformation, including modernization of legacy platforms, adoption of new practices, and change management across established teams
- Experience with AI/ML integration, intelligent automation, or AI-enabled product capabilities, including embedding AI capabilities into existing platforms
- Experience making prioritization, resource allocation, organizational, and talent decisions in support of business and technology objectives
- Strong release engineering discipline, including CI/CD, automated testing, quality gates, and practices that improve release predictability and delivery confidence
- Experience in a PE-backed or high-growth environment: Engineering investment tied to business outcomes (ARR, margin, cost-to-serve)
- Experience leading fully remote or distributed engineering teams across multiple time zones
- Ability to travel based on business needs, including quarterly visits to our New York office, strategic planning meetings and customer engagements. Travel is purposeful and focused on collaboration, customer insights, innovation and delivering meaningful business outcomes.
- Healthcare, pharmacy, or regulated industries (FDA, HIPAA, or equivalent compliance environments)
- IoT/fleet telemetry, robotics software, or hardware-software integration
- Pharmacy automation, dispensing systems, or supply chain software
- Platform-as-a-product thinking — building internal platforms that serve multiple product lines
- Databricks, Azure, or cloud data platforms in an enterprise context
- Hands-on experience with microservices migration from monolithic .NET applications
Applicants must be authorized to work for ANY employer in the U.S. Employer will not sponsor applicants for work visas.
Compensation:
The estimated base annual salary range for this position is $164,618.00 to $252,415.00, though a candidate’s base annual salary shall be determined on a range of factors, including, but not limited to, qualifications and experience. This position may additionally be eligible for an annual discretionary bonus.
What are the perks?
- Generous time off policy that allows you to put your family first
- Opportunity to work on the cutting edge of pharmacy automation in a high growth tech company
- Competitive benefits, salary, and talent development opportunities
- Commitment to professional development and working for a company where your voice is heard
More about iA:
iA® (Innovation Associates®) is a pharmacy fulfillment company that provides an integrated platform of capabilities to support Centralized and Community Pharmacy Fulfillment Solutions. With over 30 years of experience in the pharmacy fulfillment business, we have developed and implemented a suite of automation and software solutions that help deliver quick and sustainable business results. Our integrated Pharmacy Fulfillment Platform enables scalable solutions that helps run the prescription fulfillment process from prescription acceptance to delivery, supporting dynamic design flexibility to service pharmacies in a variety of volumes and settings. Our solutions improve workflow, and increase efficiency, while enabling more time for pharmacists to focus on their patients. iA works with pharmacy providers in the Commercial, Health Systems, Government, and Mail Order/eCommerce markets. iA can help customers transform their pharmacy. For more information, visit iARx.com.
Our Mission: We partner with providers to transform pharmacy through our leading-edge software enabled fulfillment technology and partners to deepen the patient-pharmacist relationship, enhancing patient safety and choice while increasing operational efficiency. iA empowers pharmacists to focus on patient care. iA can run the prescription fulfillment process from start to finish, helping pharmacies manage fulfillment and inventory to help lower costs, improve efficiency, increase safety, and provide comprehensive Rx tracking and real-time support.
Our Products:
- Software
- Modular Hardware
- Sophisticated Counting and Collation Devices
Our Core Values:
- Solutions Driven
- Customer Centric
- Championing Diversity
- Empowering Ownership
- Trust Daringly
To learn more about iA’s product, people and culture visit us at iARx.com OR check us out on LinkedIn, Facebook, or YouTube!
iA provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
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