The Role:

As a Software Engineer II within the Customer Success Technical Engineering team, you will play a key role in supporting customer needs as well as the design and development of tools and technologies to enable efficient deployment and troubleshooting. Your responsibilities will involve providing advanced software support, coding, testing, and implementing software solutions that reduce effort and improve quality. Your technical expertise, problem-solving skills, and collaborative approach will be essential in delivering high-quality solutions to support our organizational objectives.

What you’ll do:

• Software Development: Collaborate with cross-functional teams to design and develop deployment technologies, software applications, and monitoring tools.
• Customer Support: Support troubleshooting of customer environment and software installations
• Project Scoping: Support scoping of server and software installations in the field
• Coding and Implementation: Write clean, efficient, and maintainable code using programming languages and frameworks relevant to technology and communication systems.
• Testing and Debugging: Conduct thorough testing of software applications to identify and resolve bugs, errors, and performance issues.
• Documentation: Create and maintain technical documentation, including specifications, user guides, and manuals for developed applications.
• Collaboration and Communication: Work closely with team members, including developers, engineers, and project managers, to ensure seamless integration and functionality of software applications.
• Problem-Solving: Analyze complex technical problems and propose innovative solutions to improve system efficiency and performance.
• Adherence to Security Standards: Ensure software security measures and compliance with data protection standards in all developed applications.

Who you are:

• AS/BS Degree in a field of engineering; will consider tangible professional success in lieu of a degree
• 3+ years of experience with database development/administration (MSSQL), systems administration (Windows and Linux environments), or programming languages (Python, C#, VB.net, etc.).
• Have the technical skill to review, verify, and validate the software code developed in the project
• Experience implementing various development, testing, automation tools, and IT infrastructure
• Knowledge of communication systems, networking, or related technologies is advantageous.
• Strong problem-solving skills and the ability to work in a collaborative team environment.
• Excellent communication skills and the ability to convey technical concepts to non-technical stakeholders.

It would be great if you also have:

• Experience with specific tools, frameworks, or platforms relevant to the company’s technology stack (MSSQL, VB.net).
• Linux experience a plus
• Knowledge of Pharmacy operations and workflows
• Familiarity with cloud-based services, APIs, and database management systems.
• Certification in relevant programming languages or technologies (Security+, A+, etc.).

What are the perks?

• Generous time off policy that allows you to put your family first
• Opportunity to work on the cutting edge of pharmacy automation in a high growth tech company
• Competitive benefits, salary, and talent development opportunities
• Commitment to professional development and working for a company where your voice is heard

Compensation:

The estimated base annual salary range for this position is $81,084 to $105,409, though a candidate's base annual salary shall be determined on a range of factors, including, but not limited to, qualifications and experience. This position may additionally be eligible for an annual discretionary bonus.

More about iA:

iA® (Innovation Associates®) is a pharmacy fulfillment company that provides an integrated platform of capabilities to support Centralized and Community Pharmacy Fulfillment Solutions. With over 30 years of experience in the pharmacy fulfillment business, we have developed and implemented a suite of automation and software solutions that help deliver quick and sustainable business results. Our integrated Pharmacy Fulfillment Platform enables scalable solutions that helps run the prescription fulfillment process from prescription acceptance to delivery, supporting dynamic design flexibility to service pharmacies in a variety of volumes and settings. Our solutions improve workflow, and increase efficiency, while enabling more time for pharmacists to focus on their patients. iA works with pharmacy providers in the Commercial, Health Systems, Government, and Mail Order/eCommerce markets. iA can help customers transform their pharmacy. For more information, visit iARx.com.

Our Mission: We partner with providers to transform pharmacy through our leading-edge software enabled fulfillment technology and partners to deepen the patient-pharmacist relationship, enhancing patient safety and choice while increasing operational efficiency. iA empowers pharmacists to focus on patient care. iA can run the prescription fulfillment process from start to finish, helping pharmacies manage fulfillment and inventory to help lower costs, improve efficiency, increase safety, and provide comprehensive Rx tracking and real-time support.

Our Products:

• Software
• Modular Hardware
• Sophisticated Counting and Collation Devices

Our Core Values:

• Solutions Driven
• Customer Centric
• Championing Diversity
• Empowering Ownership
• Trust Daringly

To learn more about iA’s product, people and culture visit us at iarx.com OR check us out on LinkedIn, Facebook or X!

iA provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.