Location: Mayfair Collection, Wauwatosa, WI

Compensation: $20.00 / hour

Schedule: Part-time (20 hours/week) | No nights or weekends

At Expansive, we create environments where people and companies thrive. We provide customizable workspaces designed to help companies thrive through collaboration, engagement, and inclusive professional communities. With 45 locations totaling over 3.8 million square feet, we leverage unparalleled flexibility and support to help our clients maximize their workspace investment. We pride ourselves on maintaining an atmosphere that is professional, productive, and fun!

As a Community Hospitality Associate, you are the heartbeat of our Wauwatosa location at the Mayfair Collection. This role is perfect for a service-driven individual who enjoys a dynamic, people-centered environment. You support the front-of-house experience, including corporate meetings & events, oversee mail operations, and ensure our clients and guests receive an outstanding experience every day.

This role could be an ideal fit for a proactive college student looking for a high-impact summer position that offers unparalleled experience in commercial real estate and hospitality, without sacrificing evenings or weekends.

• The Face of Expansive: Greet every guest and client with warmth, professionalism, and enthusiasm.
• The Hub: Manage the Hospitality Desk, providing prompt responses to inquiries via phone, email, and in-person visits.
• Brand Standards: Maintain a polished, organized Lounge and common areas that reflect our premium brand.
• Growth Support: Provide building tours and introductions to prospective members.

• Logistics: Receive, log, and distribute all incoming mail and packages.
• Digital Integration: Scan and upload mail to client portals for our virtual office members.
• Facility Support: Monitor office supplies, assist with basic IT/printing troubleshooting, and coordinate with property management for maintenance needs.

• Event Prep: Set up meeting rooms & event spaces
• Client Coordination: Partner with the Events team to manage logistics from booking to completion.

• Naturally Service-Oriented: You are friendly, approachable, and genuinely enjoy helping others.
• Reliable: You take pride in being punctual and responsible with your assigned tasks.
• Proactive: You see a need and fill it before being asked.
• Trustworthy: You handle confidential client information and mail with the utmost integrity.

• Communication: Strong interpersonal skills with the ability to engage professionally with diverse clients.
• Experience: Background in hospitality, event management, or high-end retail/food & beverage is highly valued.
• Tech-Savvy: Comfortable with basic office software and troubleshooting.
• Education: High school diploma or equivalent required; current college students or those pursuing degrees in Hospitality/Business are encouraged to apply.

Ready to join a community where you can grow? Apply today to join the Expansive team!