Expansive is a leading provider of flexible workspace solutions, offering 41 locations across the U.S. that include team suites, offices, and meeting rooms available by the month, day, or hour. The company is dedicated to creating exceptional work environments that support hybrid workforces and provide spaces for collaboration, focus, and productivity. Expansive also hosts corporate meetings and events with a variety of unique venues such as roof decks, patios, and training rooms. By owning, developing, and operating its properties, Expansive ensures clients receive customizable and accessible workspace solutions tailored to their unique needs. Visit Expansive to discover how it helps businesses thrive.

Overview

As an Associate Community Manager, you’ll play a key role in supporting the daily operations and hospitality experience of your Expansive center. This full-time position focuses on reception, mail management, and corporate meetings and events support, ensuring our clients, guests, and partners receive an exceptional experience every day. If you’re detail-oriented, service-driven, and thrive in a dynamic, people-centered environment, this is an excellent opportunity to grow within the flexible workspace industry.

Key Responsibilities

Reception

· Serve as the welcoming face of Expansive, greeting every guest and client with professionalism, warmth, and enthusiasm.

· Manage the Hospitality Desk during business hours, ensuring prompt and courteous responses to inquiries, calls, and emails.

· Oversee arrival of members, visitors, and meeting guests.

· Maintain a polished, organized Community Lounge that reflects Expansive’s brand and hospitality standards.

· Provide building tours or introductions for prospective members when needed.

Mail & Office Operations

· Receive, log, and distribute all incoming mail and packages for clients.

· Scan and upload mail to client portals or digital systems for virtual office members.

· Maintain secure and organized mail-handling practices protecting client confidentiality.

· Monitor office supply inventory, restock as needed, and support basic operational tasks (printing, scanning, IT troubleshooting).

· Partner with property management and maintenance teams to report and resolve any facility issues.

Corporate Meetings & Events

· Greet corporate meeting and event guests with a high level of professionalism and hospitality.

· Prepare meeting rooms and event spaces, ensuring all furniture, AV, and catering setups meet client expectations.

· Support the Hospitality Manager and/or Events team in coordinating logistics for meetings and events—from booking to completion.

· Monitor event schedules, confirm details with clients, and provide on-site assistance during events.

· Maintain communication with internal departments to ensure seamless execution and client satisfaction.

Client Support & Community Engagement

· Provide responsive and friendly support to clients and guests, ensuring a positive daily experience.

· Assist with local community events, member appreciation days, or small center activations.

· Support the Community Manager with administrative, operational, and sales-related tasks as assigned.

· Uphold Expansive’s core values of hospitality, reliability, and client-first service.

Qualifications

· Customer service experience required—preferably in hospitality, coworking, retail, or office reception.

· Excellent communication skills, both verbal and written.

· Tech-savvy with G-Suite and comfortable using office and scanning equipment.

· Highly organized and able to balance multiple priorities efficiently.

· Professional appearance, reliable attendance, and strong attention to detail.

Attributes

· Friendly, approachable, and naturally service oriented.

· Reliable, punctual, and responsible in managing assigned tasks.

· Proactive and adaptable in a fast-paced environment.

· Trustworthy when handling confidential client mail and information.

· Team-oriented with a positive attitude and willingness to learn.

Why You’ll Love It Here

· Vibrant, community-focused workplace with a welcoming atmosphere.

· Opportunity to grow within Expansive’s nationwide network of flexible workspaces.

· Collaborative and supportive team culture rooted in hospitality and professionalism.

This position is being offered at a base salary of $45,000

See more open positions at Expansive Workspaces

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